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🔐 Privacy Policy

Last Updated: 25 January 2026

At Border Dreams Study Abroad Limited (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit https://borderdreams.co.nz or use our services.

By accessing or using our website, you agree to this Privacy Policy.

1. Information We Collect

  • Information you provide directly: Name, email address, phone number, billing details, account information, PII information, or other data you provide via forms, sign-ups, or purchases.
  • Automatically collected data: IP address, device type, browser type, operating system, referral URLs, usage data, and cookies.
  • Information from third parties: Data from advertising partners, analytics providers, payment processors, or other integrated services.

2. How We Use Your Information

  • Provide education consulting and visa-related services
  • Process applications and documentation
  • Communicate with you (support, updates, marketing where permitted)
  • Improve our website and services
  • Personalise your experience
  • Process payments and prevent fraud
  • Meet legal and regulatory obligations
  • Maintain platform security

3. Legal Basis for Processing (GDPR)

  • Consent – when you voluntarily provide information or accept cookies/marketing communications.
  • Contract – when processing is necessary to provide services you requested.
  • Legal obligation – when we must comply with applicable laws.
  • Legitimate interests – to improve services, prevent fraud, or secure our systems (unless your rights override these).

4. Sharing of Information

We may share your personal data with:

  • Service providers (e.g., hosting, analytics, payment gateways, email providers, CRM SAAS provider, Education institutions).
  • Business partners and affiliates when necessary to provide services.
  • Legal authorities when required by law, regulation, or court order.
  • In case of business transfer (merger, acquisition, or sale of assets).

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver targeted advertising. For more details, see our Cookie Policy.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

  • GDPR / UK GDPR (EU & UK residents): Right to access, rectify, erase, restrict processing, object to processing, and data portability. Right to withdraw consent at any time.
  • CCPA / CPRA (California residents): Right to know what personal information is collected, disclosed, or sold. Right to request deletion. Right to opt-out of sale/sharing. Right to non-discrimination.
  • New Zealand / Australia: Access, Correction

To exercise your rights, contact:

📧 contact@borderdreams.co.nz
Subject: Privacy Enquiry

8. International Data Transfers

If you access our website from outside New Zealand, your information may be transferred and stored in other countries where data protection laws may differ. We ensure appropriate safeguards are in place.

9. Security of Your Information

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no system is 100% secure.

10. Children’s Privacy

Our services are not directed to individuals under the age of 16 (or lower age where applicable law allows). We do not knowingly collect personal data from children. If we become aware, we will delete such information.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

BORDER DREAMS STUDY ABROAD LIMITED
Website: https://borderdreams.co.nz
Email: contact@borderdreams.co.nz
Subject Line: Privacy Enquiry